We pride ourselves in the service and support that we offer. Please check out our frequently asked questions (FAQ) as this may resolve a question you may have.

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Health & Social Care FAQ

The care certificate may be what you are looking for, it is for persons new to care https://www.hlonlinetraining.co.uk/online-courses/care-certificate-course/

You would only need to do the learning once, however, the business would use the competency assessment tools to show competence in the workplace. Our portal will keep your certificate and grades on the system to view at a later date.

All our courses are available to purchase online. You can complete them at a time and date that suits

The care certificate is for persons new to care, more details are here https://www.hlonlinetraining.co.uk/care-certificate-online/

The Care Certificate consist of two parts:

        1. 15 online courses to be completed by the learner
        2. 15 work books to be completed in full by both learner and by the manager

The workbook has 3 parts:

          1. Work based observations which must be completed by the manager
          2. Evidencing questions to be completed by learner
          3. Feedback section for manager to confirm competence and provide feedback

Summary:

     
 
ALL 15 online courses to be completed by learner and manager to download certificates
 
ALL 15 work books to be completed by learner and handed to the manager
 
Manager must ensure any work based observations in the work books are carried out
 
Manager must complete the competence/feedback section at the end of each work book
 
Only once all 15 online courses are complete with certificates and all 15 workbooks are completed in full can you issue learner with the Care Certificate.

You get all the standards 1 to 15

Competency assessment booklets and Workbooks

A certificate is available per standard for free on completion of the learnings

To take the Level 3 qualification, you must be working in a care setting already. For the Level 2 qualification, you may have no previous experience, or you might be working in care and want recognition for your current skills.

This course is a good place for persons new in to care https://www.hlonlinetraining.co.uk/online-courses/health-care-assistant-hca-training-course/

We do not offer NVQ`s at this time

Our courses are affordable and your certificate is available to you at no charge. Please browse our range of course for full pricing

Further reading about the care certificate can be found here:

If you wish to purchase the care certificate this is available to Buy Online

Discounts are available for businesses that purchase in bulk

Mandatory training refers to the compulsory training that is required for employees to carry out their duties safely and effectively. Many organisations deliver mandatory training as part of their routine induction training, then as required thereafter. This may be refresher training annually, or mandatory training updates every 2-3 years. This training may then be referred to as ‘mandatory training update’ or ‘refresher mandatory training.

Our statutory, mandatory and specialist health and social care training courses are delivered in line with the relevant UK legislation and recommended practice including the Continuing Professional Development (CPD) and alignment to the Skills for Health’s Core Skills Training Framework (CSTF)

Our statutory, mandatory and specialist care training courses are delivered in line with the relevant UK legislation and recommended practice mapped and aligned to the QCF framework and the below organisations.

  • Continuing Professional Development (CPD)
  • Alignment to the Skills for Health’s Core Skills Training Framework (CSTF)
  • Care Quality Commission (CQC)
  • Health and Safety Executive (HSE)
  • National Institute for Health and Clinical Excellence (NICE)
  • The Resuscitation Council (UK)
  • Qualifications and Credits Framework (QCF)
  • Nursing and Midwifery Council (NMC) revalidation for registered nurses and midwives

Please ask us for recommendations from other businesses for how it has improved their inspection ratings, helped with passing audits and remaining compliant.

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